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Propex Heatsource Support

The policy of Propex Heating and Leisure Ltd is to operate under an efficient and effective quality management system, which performs to the requirements of BS EN ISO9000 and ensures that we meet and exceed the ongoing expectations of our customers. The Propex Heatsource Support pages offer FAQ, information and instructions to help service, maintain and install Propex Heating Systems.

However, should you experience a problem with your heater, first visit the FAQ section of this website or call your supplier for assistance, but should you require more technical support then you can either email us using the ‘Contact us’ form or call +44 (0) 1425 486950

Frequently Asked Questions – Air Heaters

Frequently Asked Questions – Water Heaters

Downloads: Manuals, Brochures, Installation & Instructions

Existing customers! Our products last for years and years, unfortunately the manuals don’t, so If you need a new copy of the operation manual for your Water Heater or Air Heater these can be found below:

Technical Support

If you have searched the support section for instructions and information regarding our heaters and still haven’t found what you are looking for please contact us.


Propex Twin Dial Thermostat Reset Procedure (Post 2018)